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I have a been a customer for multiple years. I bet substantial sums of money through twinspires weekly.

Your platform changed this past week. I have had issued since this happened. None more so than tonight. I attempted to cash a bet through twinspires tv on my laptop.

I was kicked back to the login screen when i clicked submit bet. Regardless of whether said bet would have cashed or not, this was very frustrating. What was more so, was when i attempted to contact customer service. I got an over extended call center with the excuse that the platform had been chanaging since the beginning of the year.

I plan to transfer all funds to my bank and close my twinspires account before the weekend. Please contact me as soon as possible

Taylor Davis

540395****

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